Shipping policy

At PrepFitters, we strive to provide a seamless and efficient shopping experience for our customers. This includes ensuring prompt and reliable shipping services. Please review the following information regarding our shipping policy:

Processing Time:

  • Orders are typically processed within 1-2 business days (excluding weekends and holidays) from the date of purchase.
  • During peak seasons or promotional periods, processing times may be slightly extended, and we appreciate your patience.

Shipping Methods and Delivery:

  • We offer various shipping methods to cater to your needs, including standard and expedited options.
  • Shipping carriers are selected based on factors such as destination, package size, and weight.
  • Estimated delivery times will be provided during the checkout process, allowing you to choose the most suitable option for your requirements.
  • Please note that delivery times may vary depending on the destination and external factors beyond our control, such as customs procedures or weather conditions.

Shipping Rates:

  • Shipping rates are calculated based on the weight, size, and destination of your order.
  • During the checkout process, you will have the opportunity to review and select the shipping method that best suits your preferences.
  • We occasionally offer promotions or discounts on shipping fees, so keep an eye out for any ongoing offers.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email containing tracking information.
  • You can track the progress of your package by clicking on the provided tracking link or by visiting the designated carrier's website and entering the tracking number.

Shipping Restrictions:

  • Please ensure that the shipping address provided during checkout is accurate and complete.
  • We currently offer shipping within the United States and are unable to ship to P.O. boxes or APO/FPO addresses.
  • Certain products may have additional shipping restrictions due to legal or logistical reasons. Any such limitations will be clearly mentioned on the product page.

International Shipping:

  • We are pleased to offer international shipping to select countries. However, please note that additional customs fees, taxes, or duties may apply upon delivery.
  • The customer is responsible for any additional charges imposed by the destination country's customs authorities.
  • We recommend contacting your local customs office for more information on potential fees before placing an international order.

Order Modifications and Address Changes:

  • To ensure timely delivery, we are unable to make changes to your order or shipping address once it has been placed. Please review your order carefully before confirming.

Lost or Stolen:

  • If any of your packages are lost or stolen due to reasons that are outside Prepfitters control, PrepFitters will not be held liable and a refund will not be issued.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to assist you and make your shopping experience with PrepFitters exceptional.